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What to do when Settings will not open on your iPhone?

My daughter complained about not being to launch the Settings menu from her iPhone11. She has restarted multiple times already. I looked at the obvious like resetting making sure screentime is disabled on her account and tried ways to reset without losing her photos and videos. Everything I tried required access to the Settings menu. I was sure it wasn’t a hardware issue but a software configuration issue. The second part of my troubleshooting involved wiping the phone and restoring from backup in order to rule out the hardware issue theory. To do this, I used iTunes on my Windows computer and connected the iPhone to my computer using usb cable. In order to perform backup, the local storage on your C drive has to have sufficient disk storage to accommodate the total size of photos and videos on the iPhone. This is where most of my problem was. The backups are stored on these paths: \Users\(your username)\Apple\MobileSync\Backup\  or \Users\(your username)\AppData\Roaming\Apple Comp...
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Testimonials

Here are some of our past client, some have graciously given their feedback on our services and relationship:
  • Elizabeth Hernandez, Sharepoint student
  • FishThatDate.com, Vancouver, BC – one-time web design
  • Lisa Fraser, Sole Proprietor for lfraserdesign.com
  • Talies In Works
  • Tradeline
  • Essa Technologies Ltd.
  • Grandview Blacktop Ltd, Burnaby, BC – Perform monthly computer maintenance on the last Wednesday of the month for 6hrs from 10am – 4pm. Tasks included applying windows patches, rebooting servers, checking tape backups, checking disk space, trending on disk space/tape backup usage, disaster recovery documentation, etc.
  • Janice Lohmann, Microsoft, Dallas, TX – Update monthly newsletters using MS Expression Web. Newsletters are about 10-15 web screens in length.
  • Kevin Murray, Sole Proprietor for www.trainyourdogkit.com, www.guidebookforweddings.com, and www.guideforflyfishing .com
  • Martin Disability Management Services
  • National Graphics Solutions Inc (NGSI), Delta, BC – one-time project-based IT implementation.
  • PNB
  • Raider Hansen Tools, Burnaby, BC – On-call computer and VPN support.

These are some of the past projects we have completed:

  • Google Mail Migration from EMC. 
  • Datacentre upgrades with environment control.  
  • Internet filtering and acceleration using OpenDNS. 
  • Remote Access Strategy via VPN and RDP. 
  • Disk-based Backups using NAS device like a Drobo. 
  • Virtualization using VMware Server. 
  • Paypal integration in an e-commerce site and e-book downloads.

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